Salon Disasters, Weird Clients & When It’s Time to Fire Them

Today, we’re not just drinking tea—we’re spilling it. Keri and Julee kick things off with the stories hairstylists usually save for after work: embarrassing salon mishaps, clients who cross a line, hair disasters, and the moment you realize a client relationship just isn’t working.

From a pants-splitting salon emergency and a shampoo-bowl soaking to burnt bangs, a 16-hour color correction, and the client who asked, “Do you even have a license?”—nothing is off limits. Along the way, they get real about owning mistakes, rebuilding trust, setting boundaries, and knowing when the kindest answer is “I can’t safely do that.”

Plus: state board stories, salon gross-outs, and the unforgettable client Keri finally had to fire. Pull up a chair and spill the tea with us!

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